The debtor and insolvency counselling service of Kontakt in Krisen e.V.


has had a branch office in the south-east of Erfurt since October 2007.

As a contact point, in cooperation with the German Family Association, we offer advice and information to over-indebted people and support them in settling their debts.

Our services include:

Open consultation hours on three working days:

You will be advised immediately without long waiting times and without having to make an appointment

Monday: 09 - 12 h and 13 - 15 h
Tuesday: 13 - 17 h
Wednesday: 09 - 12 h and 13 - 15 h

Outreach debt counseling:

We are also happy to advise you at home, should you shy away from going to the advice center or be in poor health

Educational work:
As part of our educational work, we offer information events on topics such as over-indebtedness; residual debt discharge, household budgeting, P-account, etc.

To facilitate the start of counseling, you should get an overview of your household budget (list of monthly income and expenses) as well as list of creditors and debt amounts.

Our contact details:
Phone: 0361 5411300 Fax: 0361 5411301
E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
You will find us in the Family Club:
Debt counselling of KiK e. V.
Ernst-Haeckel-Strasse 17/18
99097 Erfurt

Based on a holistic and needs-oriented concept, we will advise you free of charge!


Talk and counseling time

for families, parents, grandparents, children and other interested parties

Time: Tues. Appointments by individual arrangement

Contact person: Sindy Eckardt (M.A. Psychosocial Counseling and Intervention)

As families, we are confronted with a wide variety of tasks in everyday life that need to be solved. We do not always manage to cope with problems that arise on our own.  Professional and social demands, bringing up children, partnership, domestic and family life - this challenges all family members again and again. Small and large worries and problems can be solved more easily if support and help are available. Talking to a familiar and competent person is often relieving and helpful.

In the discussion and counseling hours, you will find the space, the time and the open ear to address your small or even large everyday problems. You will receive advice, support and, if necessary, further help. Talks are also possible outside this time by appointment. This service is available to all members of the family, either together or individually.